N2CS

Read-only operational visibility for customer support teams

The problem

Data exists, but context is missing

CS teams constantly switch between DB, logs, and tools

Write access is risky

The solution

Connect existing DB, logs, and CRM in read-only mode

Question → Evidence → Result all in one view

Key features

Read-only DB Query

With audit log included. Every query is traceable and accountable.

Case/Customer-centric view

Structured access organized around customer cases and interactions.

Evidence snapshots for Ops/Dev

Shareable snapshots that can be passed to operations and development teams.

Who uses N2CS

CS Manager

Ops Lead

Startup PM

Infra / Platform Team

Why N2?

Native to your systems.
Natural in operational language.
Naturally embedded — so everything flows smoothly.

See how support teams use N2CS

Learn how N2CS helps customer support teams stay informed and accountable without developer escalation.

Request a demo (N2CS)