N2CS provides structured, read-only access to customer data for support teams. It enables your team to access customer information without requiring developer escalation or risking system modifications.
All operations in N2CS are read-only by design, ensuring your systems remain stable and secure. Learn more about how N2CS works at n2cs.n2computing.com
With audit log included. Every query is traceable and accountable.
Admins define and approve searches that CS teams can use. CS agents can only select from admin-approved searches.
Structured access organized around customer cases and interactions.
Shareable snapshots that can be passed to operations and development teams.
N2CS connects to your existing systems in read-only mode. Admins define and approve the searches that CS teams are allowed to use. CS agents search customer data using only those approved searches.
Searches run in read-only mode, so customer data is never changed. Results are delivered to Slack (if configured), and every action is recorded in the audit log.
CS teams can only select from admin-approved searches. They don't see database schemas or have write access, ensuring safe and controlled data access.
CS Manager
Ops Lead
Startup PM
Infra / Platform Team
Native to your systems.
Natural in operational language.
Naturally embedded — so everything flows smoothly.
Learn how N2CS helps customer support teams access customer data safely without developer escalation.